Need Help? Contact Fre-Ai Support
Have questions or need assistance? Our team at Fre-Ai is here to help. Please use the contact details below to reach out and we’ll get back to you as soon as possible.
Our Contact Information
- Platform Name: Fre-Ai
- Email: support@fre-ai.com
How to Reach Us
For support, inquiries, or general questions, please send an email to support@fre-ai.com with a detailed description of your issue. Include relevant screenshots, order IDs or examples where applicable — this helps us resolve your request faster.
Suggested Email Template
Copy & paste the template below into your email to speed up processing:
Subject: [Your Subject Here]
Full Name: [Your Name]
Email Address: [Your Email Address]
Order / Transaction ID: [If applicable]
Platform Username: [If applicable]
Description: [Detailed description of your issue, include steps to reproduce, screenshots links, and expected outcome]
Preferred Contact Time / Timezone: [e.g., Mon–Fri 09:00–17:00 CET]
Send to: support@fre-ai.com
Support Hours
Our support team is available Monday to Friday, 09:00 AM – 06:00 PM (CET). We aim to respond to all inquiries within 24–48 hours during business days. Urgent issues flagged in the subject line will be prioritized.