Introduction

Welcome to FreAi.
FreAi (“us”, “we”, or “our”) operates the website https://fre-ai.com (hereinafter referred to as the “Service”).
This Privacy Policy explains how we collect, safeguard, and use information that results from your interaction with our Service.
By using our Service, you agree to the collection and use of information in accordance with this policy.
Unless otherwise defined here, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service, and together with this Privacy Policy, form the entire agreement between you and FreAi.

Definitions

- Service means the https://fre-ai.com website operated by FreAi.
- Personal Data means any information that identifies an individual, such as name, email address, or other identifying details.
- Usage Data refers to data automatically collected when using the Service, such as pages visited, time spent, and browser information.
- Cookies are small files stored on your device that help improve your user experience.
- Data Controller refers to FreAi, the entity that determines how and why your personal data is processed.
- Data Processor refers to third parties that process data on behalf of the Data Controller.
- User refers to the individual using our Service.

Information Collection and Use

We collect various types of information for multiple purposes to provide and improve our Service.

Types of Data Collected

Personal Data

While using our Service, we may ask for personally identifiable information such as:
Email address
First and last name
Cookies and Usage Data
We may use this information to send newsletters, updates, marketing materials, or notifications about our services.
You can unsubscribe from these communications at any time by following the unsubscribe link or by contacting us at support@fre-ai.com.
Usage Data
When you visit our site or use it via a mobile device, we may collect:
IP address
Browser type and version
Pages visited and time spent
Device information (type, OS, identifiers)
Diagnostic and performance data
Tracking Technologies & Cookies
We use cookies and similar technologies (such as pixels and scripts) to enhance user experience, track activity, and analyze usage.
You can configure your browser to refuse cookies, but some parts of the Service may not function properly without them.
Examples of Cookies used:
Session Cookies – to operate our Service.
Preference Cookies – to store your preferences.
Security Cookies – to ensure secure access.
Advertising Cookies – to deliver relevant ads and promotions.

Use of Data

FreAi uses the collected data for purposes including but not limited to:
- Providing and maintaining our Service
- Notifying you of updates or changes
- Allowing participation in interactive features
- Providing customer support
- Analyzing and improving our platform
- Monitoring Service performance and detecting issues
- Fulfilling legal and contractual obligations
- Sending account and subscription notices
- Providing relevant news, offers, and AI service updates

Retention of Data

We retain Personal Data only as long as necessary for the purposes outlined in this policy or as required by law.
Usage Data may be stored for shorter periods unless used for improving Service security or performance.

Transfer of Data

Your information may be processed on servers outside your country of residence.
By using our Service, you consent to such transfers, provided adequate protection of your data is ensured in accordance with this Privacy Policy.

Disclosure of Data

We may disclose your personal data in the following cases:
- Legal Requirements: When required by law or public authorities.
- Business Transactions: In the event of a merger, acquisition, or sale of assets.
- With Consent: For any purpose you explicitly agree to.

Security of Data

We implement industry-standard security measures to protect your personal data.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the EU or EEA, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to access, update, or delete your data
- Right to rectification (correct inaccurate data)
- Right to object to processing
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, contact us at support@fre-ai.com.
We may ask for identity verification before processing such requests.
You also have the right to file a complaint with your local Data Protection Authority.

Service Providers

We may use trusted third-party providers to help deliver, analyze, or enhance our Service.
These providers may process your data only to the extent necessary to perform their functions and are bound by confidentiality agreements.

CI/CD tools

GitHub – used for code management and deployment automation.
Privacy Policy: https://help.github.com/en/articles/github-privacy-statement

Behavioral Remarketing

FreAi uses remarketing tools to advertise on third-party platforms after you visit our website.

Google Ads (AdWords)

You can manage or opt out of personalized ads here:
https://www.google.com/settings/ads
Learn more about Google’s privacy practices:
https://policies.google.com/privacy

Facebook

For more information about Facebook’s data policy:
https://www.facebook.com/privacy/explanation
To opt out of personalized Facebook ads:
https://www.facebook.com/help/568137493302217

Payments

If you purchase any paid products or services, payments are handled securely by third-party processors.
We do not store your payment information.

Payment processors:
PayPal / Braintree: https://www.paypal.com/webapps/mpp/ua/privacy-full
Stripe: https://stripe.com/us/privacy

Links to Other Sites

Our website may include links to external sites. We are not responsible for their content, privacy policies, or practices.
We recommend reviewing the privacy policy of any external website you visit.

Changes to This Privacy Policy

We may update this policy periodically.
Changes will be posted on this page, and if major updates occur, you will be notified by email or a prominent notice on our website.
You are encouraged to review this Privacy Policy regularly.
Changes take effect once posted on this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: support@fre-ai.com
🌐 Website: https://fre-ai.com